+44 (0)161 767 7878
  info@rainbowcosmetics.co.uk
Queens Enterprise Award 2017

FAQs


Q: What do I need to become a Rainbow customer?
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Q: How do I open a trade account?
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Q: Is there a minimum order value?
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Q: How can I place an order?
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Q: How can I pay for my orders?
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Q: What is ProTX/SagePay and how do I use it?
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Q: How do I receive order confirmation?
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Q: What if some of the items are unavailable?
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My Account


Q: How can I change my login details?
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A. If you wish to change your login details contact Customer Team who will be happy to help.

Q: What if I’ve forgotten my login details?
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A. If you’ve forgotten your login or password details contact Customer Team who will be happy to help.

Q: How do I stop receiving newsletters?
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A. To remove yourself from our mailing list please fill out the form here.

Delivery & Returns


Q: How long will it take for my order to arrive?
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Q: What if I can only receive orders on certain days?
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Q: What are your delivery charges?
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Q: Why do I need a dangerous goods note?
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Q: What is a certificate of shipment and how do I get one?
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Q: Can I return goods?
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General Information


Q: How can I contact Rainbow Cosmetics?
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Q: What is a UK Recommended Retail Price (RRP)?
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Q: Do you supply testers?
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Q: What if you haven’t got what I require?
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Q: Are your products genuine?
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